Privacy Policy

Last updated: June 2025

1. Who We Are

MARÉ Spa Ltd operates the luxury wellness spa at 12 Mount Street, Mayfair, London W1K 3NR. We are committed to protecting your personal information and your right to privacy. If you have any questions about this policy, please contact us at privacy@marespa.com.

2. Information We Collect

We collect information you provide directly, including your name, email address, telephone number, and treatment preferences when you make a reservation or enquiry. We also collect information automatically when you visit our website, such as your IP address and browser type, through standard web analytics.

3. How We Use Your Information

We use your personal information to process and manage your bookings, communicate with you about your appointments, send relevant newsletters or offers where you have given consent, and improve our services. We do not sell, trade, or rent your personal data to third parties.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Booking records are typically retained for seven years.

5. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also object to processing or request data portability. To exercise any of these rights, please contact us at privacy@marespa.com. You have the right to lodge a complaint with the Information Commissioner's Office (ICO).

6. Cookies

Our website uses essential cookies to ensure basic functionality. We use analytics cookies to understand how visitors interact with our site. You may decline non-essential cookies through your browser settings without affecting your ability to use the site.

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

8. Contact Us

For any privacy-related enquiries, contact MARÉ Spa Ltd at 12 Mount Street, Mayfair, London W1K 3NR, or email privacy@marespa.com.